The Global Translation Process


Let's follow a translation project from beginning to end. (The actual process may vary depending on the specific requirements of each job.)

1.
Client submits a source document best way (fax, courier, mail, e-mail, FTP, or hand delivery). If the client wishes, we sign a confidentiality agreement to protect all proprietary product information.
2.
Global responds with a fast and free estimate, usually within 24 hours; this estimate includes a price for the translation and a turnaround time, as well as a description of the deliverables. As part of this process, the Global staff assesses the source document to determine the appropriate approach to use for the translation: which translator(s) to assign, and whether translation memory tools are appropriate.
3.
The client signs off on the quote, giving the go-ahead to proceed.
4.
Global assigns the translation its qualified subject matter experts. Any existing relevant reference materials are provided to the translator(s) at this time.
5.
After completion of the draft translation, the translation undergoes a stringent editing process. The translation is edited against the original document, and changes are entered. Any significant quality issues are reported back to the translator(s).
6.
The translation is submitted for a final verification, which includes a layout/desktop check and a file integrity/completeness check.
7.
The completed translation is returned to the Client in the manner originally stipulated (hard copy, e-mail, FTP, etc.). The Client then submits the translation to his/her resources for review (optional but recommended). Any changes/suggestions are returned to Global for input free of charge.
8.
Global inputs the reviewer changes/suggestions, updates its databases and reference materials accordingly, and returns the final translation to the Client, usually within 3 business days.
 
 

GTS Contact Info:
General Info Phone: (919) 967-2010
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